Job Description

Job Description

Job Description

Job Summary: Maintenance Technician

Location: Comfort Inn and Suites Moberly

The Maintenance Technician performs a variety of maintenance and repair tasks in order to keep the hotel in compliance with the company and government’s standards for functionality, cleanliness, safety, and security.

Shift: 10AM – 2PM 5 days a week

Duties/Responsibilities:

Maintenance Responsibilities

• Maintains the basic upkeep of all rooms and common areas by ensuring all furniture, appliances and electrical equipment such as televisions, refrigerators, and light fixtures are in working order.
• Ensures all paint and flooring meet company standards.
• Repairs or replaces all HVAC systems such as individual air conditioning units as needed.
• Cleans and maintains the hotel’s exterior spaces such as the parking lot, swimming pool, landscaping, etc.

Guest Service

• Offer guests assistance whenever possible.
• Responsible for resolving escalated customer relations issues.
• Answers inquiries pertaining to hotel policies and services.
• Must appropriately address guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
• Responsible for positively representing and promoting the property.
• Ensures systems and procedures are in place and followed for guest safety and security.
• Assists guests and staff with anything that they may need from a maintenance perspective.

Other Duties as Assigned

• Assists other maintenance engineers as needed.
• Properly secures all tools, equipment, and supplies after use.
• Reports any major repair issues or requests to the Maintenance Manager or General Manager.

Required Skills/Abilities:

• Must have working knowledge of plumbing, painting, HVAC, electrical, and other general repair  skills.
• Ability to efficiently work under time constraints.
• Possesses good organizational and prioritization skills.
• Able to work independently and with others.
• Superior customer service and communication skills.
• Ability to work independently.
• May be required to travel.
• Use of personal vehicle may be required.
• Able to work a flexible schedule.

Education and Experience:

• High School Diploma, GED, or equivalent years of relevant work experience required.
• 1+ years of previous maintenance/grounds experience required.

Physical Requirements:

• Must be able to push, pull, lift and carry 50+ pounds.
• Frequently walks, bends, climbs, kneels, and extends reach to complete assigned tasks.
• Possesses the physical ability to perform all of the above mentioned duties within a defined period of time.

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